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Data Protection Policy

Infinity Business Growth Network
Data Protection Policy

1. Introduction

This Policy sets out the obligations of IBGN Franchising Limited (trading as this website), a company registered in United Kingdom under number Company: 14937246, whose registered office is at 128 City Road, London, United Kingdom, EC1V 2NX (“the Company”) regarding data protection and the rights of customers and those who submit their data to us (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
This Policy sets the Company’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Company, its employees, agents, contractors, or other parties working on behalf of the Company.
The Company is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.

2.The Data Protection Principles

This Policy aims to ensure compliance with the GDPR. The GDPR sets out the following principles with which any party handling personal data must comply. All personal data must be:

3.The Rights of Data Subjects

The GDPR sets out the following rights applicable to data subjects (please refer to the parts of this policy indicated for further details):

4. Lawful, Fair, and Transparent Data Processing

5. Specified, Explicit, and Legitimate Purposes

6. Adequate, Relevant, and Limited Data Processing

The Company will only collect and process personal data for and to the extent necessary for the specific purpose or purposes of which data subjects have been informed (or will be informed) as under Part 5, above, and as set out in Part 21, below.

7. Accuracy of Data and Keeping Data Up-to-Date

8. Data Retention

9. Secure Processing

The Company shall ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage. Further details of the technical and organisational measures which shall be taken are provided in Parts 22 to 27 of this Policy.

10. Accountability and Record-Keeping

11. Data Protection Impact Assessments

12. Keeping Data Subjects Informed

  1. if the personal data is used to communicate with the data subject, when the first communication is made; or
  2. if the personal data is to be transferred to another party, before that transfer is made; or
  3. as soon as reasonably possible and in any event not more than one month after the personal data is obtained.

13. Data Subject Access

14. Rectification of Personal Data

15. Erasure of Personal Data

16. Restriction of Personal Data Processing

17. Data Portability

18. Objections to Personal Data Processing

19. Automated Decision-Making

20. Profiling

21. Personal Data Collected, Held, and Processed

The following personal data is collected, held, and processed by the Company (for details of data retention, please refer to the Company’s Data Retention Policy):
Data Ref. Type of Data Purpose of Data
Name Name To identify the individual
Mobile/Landline Telephone Used by third parties to contact the individual. Individuals make an enquiry and expect to be called or emailed.
Email Email address Used to send further information to an individual upon request via web form
Address Personal/Business An address may be used to identify whether the trading territory for the enquirer is available to trade in. Sometimes we may ask for full address, or just house number and post code. When taking secure payment bookings we will need the company’s address
Credit/Debit Card Payment Debit card information may be taken over the phone for bookings and securely entered into a payment platform called Stripe. Card details are not stored on paper and are inaccessible once entered into payment platform.
Paypal Payment Paypal bookings processed through our website are inaccessible by us, and all data is sent through HTTPS secure encryption. Payment data is processed through Paypal third party.

22. Data Security – Transferring Personal Data and Communications

The Company shall ensure that the following measures are taken with respect to all communications and other transfers involving personal data:

23. Data Security – Storage

The Company shall ensure that the following measures are taken with respect to the storage of personal data:

24. Data Security – Disposal

When any personal data is to be erased or otherwise disposed of for any reason (including where copies have been made and are no longer needed), it should be securely deleted and disposed of. For further information on the deletion and disposal of personal data, please refer to the Company’s Data Retention Policy.

25. Data Security – Use of Personal Data

The Company shall ensure that the following measures are taken with respect to the use of personal data:

26. Data Security – IT Security

The Company shall ensure that the following measures are taken with respect to IT and information security:

27.Organisational Measures

The Company shall ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:

28.Transferring Personal Data to a Country Outside the EEA

29. Data Breach Notification

30. Implementation of Policy

This Policy shall be deemed effective as of 25th May 2018. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.
This Policy has been approved and authorised by:
Name: Joel Bissitt
Position: Data Protection Officer
Date: 17/8/23
Due for Review by: 117/8/25
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